In-Game Rules 

1. No racism or discrimination – Violators will be muted.  
2. Respect all religions – Offensive remarks will result in a mute.  
3. No insulting teammates – Keep the game fun and positive.  
4. No spreading false rumors – This will lead to chat restrictions.  
5. No abusing character names or guild names – Violations will result in a ban.  
6. No abusing bugs – Always report bugs instead of exploiting them.  
7. No advertising other servers – Talking about other servers in chat is forbidden.  
8. No hacking or cheating – Using hacks will result in an IP ban.  
9. Follow all game restrictions – Bypassing limits will lead to a ban.  
10. No unauthorized events – Hosting events without GM approval is not allowed.  

⚠️ Additional Note:

- We do not support third-party programs. Use them at your own risk.  
- If you lose an item or get hacked, we cannot help unless it was due to a server issue.

Here’s a brief and restructured version of your refund policy for Quadro:

Refund Policy

Eligibility for Refund:
Refunds are available for Quadro Online Silk purchases if:

• You haven’t played for more than 2 hours within 14 days of purchase.
• You haven’t bought any in-game items.

Refunds are not available if:

• You’ve been banned or violated the terms of use/server rules.
• You abuse the refund policy.

How to Request a Refund:
To request a refund, open a ticket on our Discord Server.

Refund Method:
Refunds will typically be issued to the original payment method. In some cases, alternative methods may be agreed upon. Processing time depends on your payment method.

Contact:
For support, use our 24/7 ticket system on Discord: https://discord.gg/WE6WHjxbTR. Our team will respond within 48 hours in rare cases.